{"id":4246,"date":"2021-10-19T03:25:16","date_gmt":"2021-10-19T01:25:16","guid":{"rendered":"https:\/\/www.netfest.org\/ldo\/?page_id=4246"},"modified":"2021-11-03T02:10:49","modified_gmt":"2021-11-03T00:10:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.netfest.org\/ldo\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row css=”.vc_custom_1634581358456{background-color: #1e1e1e !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/4″][\/vc_column][vc_column width=”5\/12″][vc_empty_space height=”40″][vc_empty_space height=”40″][vc_column_text css=”.vc_custom_1634693195420{border-bottom-width: 10px !important;border-left-width: 10px !important;padding-bottom: 15px !important;padding-left: 15px !important;border-left-color: #b32e2f !important;border-left-style: solid !important;border-bottom-color: #b32e2f !important;border-bottom-style: solid !important;}”]<\/p>\n

Frequently Asked Questions<\/span><\/h1>\n
On this page you will find all the information to make your use of the netfest<\/span> <\/strong>easier and simpler. If your\u00a0 question is not present among those listed below, you can write us an e-mail at the address available at the bottom of this page, and we will reply as soon as possible.<\/span><\/h5>\n

[\/vc_column_text][vc_toggle title=”What is streaming?” color=”juicy_pink” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634694460405{margin-top: 1px !important;}”]In this case, streaming simply means watching a video over your internet connection (instead of downloading a file to your computer). It\u2019s immediate and available on demand with any device that\u2019s connected to the internet. Anytime you watch a film on Amazon Prime, or a video on YouTube, you\u2019re streaming!<\/span>[\/vc_toggle][vc_toggle title=”What should I do to watch a movie?” color=”sandy_brown” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]First you need to register or to login in, then from the single film page \u00a0click on the button WATCH NOW. As the film screening has limited seats, it is necessary to reserve seats before the start of each screening<\/span>[\/vc_toggle][vc_toggle title=”To watch a movie do I need to register?” color=”juicy_pink” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Yes, you must register through the registration form.<\/span>[\/vc_toggle][vc_toggle title=”What should I do to register?” color=”sandy_brown” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634694431006{margin-top: 1px !important;}”]Click on the sign up button and you will redirect to registration page. Once there just follow the instruction. After you insert your email you will receive on your email account a confirmation code (temporary password), please past this code in the page. If you will not receive the confirmation email, please check into your spam folder<\/strong>.<\/span>[\/vc_toggle][vc_toggle title=”Login with a password or with an OTP (One Time Password)” color=”juicy_pink” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634694327410{margin-top: 1px !important;}”]To access the site you can set a password that you can use every time you connect. Alternatively, you can decide to receive a temporary password (OTP) on your email that you will need to enter in the appropriate form. If you enter your phone number, this temporary password (OTP) will be sent to you not only on the email but also on the phone.<\/span>[\/vc_toggle][vc_toggle title=”I am able to watch a movie with my internet connection even if it’s very slow?” color=”sandy_brown” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634691438637{margin-top: 1px !important;}”]Yes, we recognize your connection speed, and automatically we show you the best quality that allows your connection fluidity.<\/span>[\/vc_toggle][vc_toggle title=”When can I watch a movie?” color=”juicy_pink” css_animation=”none” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634694536509{margin-top: 1px !important;}”]Please read carefully the information on every film page, where you can find the date and the time of the screening.<\/span><\/p>\n

Films registered in the Passaggi d\u2019Europa<\/strong> and LineaDoc<\/strong> sections will be available on<\/span> netfest<\/span> <\/strong>only at the times indicated in the program (one screening only).<\/span>
\nFilms registered in the CortoEuropa<\/strong>, VedoAnimato<\/strong> and VedoVerticale<\/strong> sections will be available on the platform for 48 hours starting from the time indicated in the program.<\/span>
\n\u2013 Limited seats, so please reserve your seats before the start of the screening.<\/span>
\n\u2013 Available in Italy<\/span>
\n\u2013 Free<\/span>[\/vc_toggle][vc_toggle title=”How do I book a seats for a film?” color=”sandy_brown” css_animation=”none” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634777438470{margin-top: 1px !important;}”]To book go to the movie page click on the watch movie button and you will be automatically booked. As the viewing of the films is limited, we invite you not to book a film if you are not sure you can see it, as in this way you could deny this possibility to someone else.<\/span>[\/vc_toggle][vc_toggle title=”Can I restart watching a movie if I lose my internet connection?” color=”juicy_pink” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634777484565{margin-top: 1px !important;}”]Yes. Our system can understand if you screen the entire film or not, <\/span><\/p>\n

so in this case you can restart watching the movie.<\/span>[\/vc_toggle][vc_toggle title=”How to activate subtitles and audio on your player” color=”sandy_brown” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634693027513{margin-top: 1px !important;}”]To activate subtitles click on the CC button in the lower right side of the player<\/span>
\n\"\"<\/p>\n

Every time you watch a movie you must turn audio on, to do this click on the audio icon on the left lower side of the player.<\/span>[\/vc_toggle][vc_toggle title=”How can I participate to a Q&A or a Live Streaming session?” color=”juicy_pink” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634691728030{margin-top: 1px !important;}”]In order to participate in a Q&A or live streaming session you must choose the desired one on the Live Streaming page and reserve your seats.\u00a0Live Streaming page<\/a>.<\/span>[\/vc_toggle][vc_toggle title=”To participate to a Q&A or a live streaming session, do I need to change website?” color=”sandy_brown” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634691503451{margin-top: 1px !important;}”]No. You will see all the contents on your screening page, like when you watch a film.<\/span>[\/vc_toggle][vc_toggle title=”Is the Q&A session interactive?” color=”juicy_pink” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634691771495{margin-top: 1px !important;}”]Yes. From your screening page you can ask questions to guests via
\nthe chat box at the bottom right of the page.<\/span> <\/span><\/span><\/span>[\/vc_toggle][vc_toggle title=”Can I stream films to my TV?” color=”sandy_brown” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634691803083{margin-top: 1px !important;}”]Yes, you can\u00a0 directly stream from\u00a0 devices such as Smart TVs or media players, or mirroring your device.
\nWatch on your computer, mobile phone or tablet:
\nCurrently you can stream through the following web browsers: Google Chrome, Firefox, Safari, Microsoft Edge, and Opera. For both PC and Apple computers, we recommend that you use the latest version of your browser.<\/span><\/p>\n

Screen Sharing (Chromecast & Apple TV)<\/span>
\nYou can stream films on Chromecast or Apple TV (all generations) by screen sharing your smartphone, tablet, or computer on the same Wi-Fi network. Instructions for screen sharing using your Apple TV using AirPlay can be found here<\/a>. For information on screen sharing using your Chromecast, click here<\/a>.<\/span><\/p>\n

HDMI<\/span>
\nIf you have a laptop or nearby computer with an HDMI port, you can connect it directly to your television, using it as a second monitor. That said, connection details will depend on your setup. We recommend referencing your television\u2019s manual for more information.<\/span>[\/vc_toggle][vc_toggle title=”How much it cost a film ticket?” color=”juicy_pink” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634691998847{margin-top: 1px !important;}”]Linea d’Ombra Festival is free.<\/strong><\/span>[\/vc_toggle][vc_toggle title=”What should I do to Vote?” color=”sandy_brown” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634694768108{margin-top: 1px !important;}”]To vote for a film you must be registered to<\/span> netfest<\/span><\/strong>.
\nEach user can vote for a film only once.<\/span><\/p>\n

If you change your mind you can change your vote whenever you want.<\/span><\/p>\n

To vote click on the stars that you find on every film page, you can assign a vote from 1 to 5 (stars).\u00a0<\/span><\/p>\n

The votes assigned on the film blocks page are not valid.<\/span> Each film must be voted on its own page.<\/span> <\/span>[\/vc_toggle][vc_toggle title=”Vote eligibility” color=”juicy_pink” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634692058992{margin-top: 1px !important;}”]Voting for the Linea d\u2019Ombra Festival<\/strong> \u00a0People’s Choice Award<\/strong><\/em> is open from October 23 at 7.15pm EST to October \u00a030 at 6.00pm EST. All feature films in Official Selection must screen both in-person and on digital on<\/span> netfest<\/span> <\/strong>to be eligible.<\/span>[\/vc_toggle][vc_toggle title=”Vote verification” color=”sandy_brown” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1634692076119{margin-top: 1px !important;}”]We have taken a number of steps to ensure the votes recorded are legitimate and secure. These steps include:<\/span><\/p>\n

Ensuring that an individual cannot vote for the same film multiple times using the same email address. (Note: individuals can vote for as many different films as they like.)<\/span><\/p>\n

Analyzing geographic location of votes against voters’ IP addresses.<\/span><\/p>\n

Comparing vote count to viewing audience.<\/span>[\/vc_toggle][vc_empty_space height=”50″][vc_separator align=”align_left” border_width=”2″ el_width=”30″][vc_toggle title=”If You Have Any Questions or Concerns, Please Contact Us.” style=”rounded_outline” color=”grey” custom_font_container=”tag:h1|font_size:18|text_align:left|color:%23f9f9f9″ custom_google_fonts=”font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” css=”.vc_custom_1635898245179{margin-top: 1px !important;}”]You can contact us at support@netfest.org<\/span>[\/vc_toggle][vc_empty_space height=”40″][\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1634581457392{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/3″][vc_empty_space height=”20″][vc_empty_space height=”20″][\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1634581358456{background-color: #1e1e1e !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/4″][\/vc_column][vc_column width=”5\/12″][vc_empty_space height=”40″][vc_empty_space height=”40″][vc_column_text css=”.vc_custom_1634693195420{border-bottom-width: 10px !important;border-left-width: 10px !important;padding-bottom: 15px !important;padding-left: 15px !important;border-left-color: #b32e2f !important;border-left-style: solid !important;border-bottom-color: #b32e2f !important;border-bottom-style: solid !important;}”] Frequently Asked Questions On this page you will find all the information to make your use of the netfest easier and simpler. If your\u00a0 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4246","page","type-page","status-publish","hentry","clearfix"],"_links":{"self":[{"href":"https:\/\/www.netfest.org\/ldo\/wp-json\/wp\/v2\/pages\/4246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.netfest.org\/ldo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.netfest.org\/ldo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.netfest.org\/ldo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netfest.org\/ldo\/wp-json\/wp\/v2\/comments?post=4246"}],"version-history":[{"count":26,"href":"https:\/\/www.netfest.org\/ldo\/wp-json\/wp\/v2\/pages\/4246\/revisions"}],"predecessor-version":[{"id":4757,"href":"https:\/\/www.netfest.org\/ldo\/wp-json\/wp\/v2\/pages\/4246\/revisions\/4757"}],"wp:attachment":[{"href":"https:\/\/www.netfest.org\/ldo\/wp-json\/wp\/v2\/media?parent=4246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}