{"id":246,"date":"2024-06-21T02:44:10","date_gmt":"2024-06-21T02:44:10","guid":{"rendered":"https:\/\/www.netfest.org\/asincronie\/?page_id=246"},"modified":"2024-06-21T14:16:39","modified_gmt":"2024-06-21T14:16:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.netfest.org\/asincronie\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1718939468731{background-color: #dbdbdb !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_empty_space height=&#8221;40&#8243;][vc_empty_space height=&#8221;40&#8243;][vc_column_text css=&#8221;.vc_custom_1718939105692{border-bottom-width: 10px !important;border-left-width: 10px !important;padding-bottom: 15px !important;padding-left: 15px !important;border-left-color: #b32e2f !important;border-left-style: solid !important;border-bottom-color: #b32e2f !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h1>Frequently Asked Questions<\/h1>\n<h5>On this page you will find all the information to make your use of the <span style=\"color: #ffffff; family-font: roboto;\"><strong><span style=\"color: #db0369; family-font: roboto;\">netfest <\/span><\/strong><\/span>platform easier and simpler. If your\u00a0 question is not present among those listed below, you can write us an e-mail at the address available at the bottom of this page, and we will reply as soon as possible.<\/h5>\n<p>[\/vc_column_text][vc_toggle title=&#8221;What is streaming?&#8221; color=&#8221;juicy_pink&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718939593052{margin-top: 1px !important;}&#8221;]<strong><span style=\"color: #333333;\">In this case, streaming simply means watching a video over your internet connection (instead of downloading a file to your computer). It\u2019s immediate and available on demand with any device that\u2019s connected to the internet. Anytime you watch a film on Amazon Prime, or a video on YouTube, you\u2019re streaming!<\/span><\/strong>[\/vc_toggle][vc_toggle title=&#8221;What should I do to watch a movie?&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"color: #333333;\"><strong>First you need to register or to login in, then from the single film page \u00a0click on the player icon\u00a0 <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-249\" src=\"https:\/\/www.netfest.org\/asincronie\/wp-content\/uploads\/sites\/7\/2024\/06\/schermo_bianco_fondo.png\" alt=\"\" width=\"45\" height=\"36\" \/> button. As the film screening has limited seats, it is necessary to reserve seats before the start of each screening. After reserving your seat, click on the play icon again and you can start watching the film.<\/strong><\/span>[\/vc_toggle][vc_toggle title=&#8221;To watch a movie do I need to register?&#8221; color=&#8221;juicy_pink&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221;]<strong><span style=\"color: #333333;\">Yes, you must register through the registration form.<\/span><\/strong>[\/vc_toggle][vc_toggle title=&#8221;What should I do to register?&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718939674996{margin-top: 1px !important;}&#8221;]<strong><span style=\"color: #333333;\">Click on the sign up button and you will redirect to registration page. Once there just follow the instruction. After you insert your email you will receive on your email account a confirmation code (temporary password), please past this code in the page. If you will not receive the confirmation email, please check into your spam folder.<\/span><\/strong>[\/vc_toggle][vc_toggle title=&#8221;Login with a password or with an OTP (One Time Password)&#8221; color=&#8221;juicy_pink&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718939688479{margin-top: 1px !important;}&#8221;]<strong><span style=\"color: #333333;\">To access the site you can set a password that you can use every time you connect. Alternatively, you can decide to receive a temporary password (OTP) on your email that you will need to enter in the appropriate form. If you enter your phone number, this temporary password (OTP) will be sent to you not only on the email but also on the phone<\/span><\/strong>.[\/vc_toggle][vc_toggle title=&#8221;I am able to watch a movie with my internet connection even if it&#8217;s very slow?&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718939699217{margin-top: 1px !important;}&#8221;]<strong><span style=\"color: #333333;\">Yes, we recognize your connection speed, and automatically we show you the best quality that allows your connection fluidity.<\/span><\/strong>[\/vc_toggle][vc_toggle title=&#8221;When can I watch a movie?&#8221; color=&#8221;juicy_pink&#8221; css_animation=&#8221;none&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718939711826{margin-top: 1px !important;}&#8221;]<strong><span style=\"color: #333333;\">Please read carefully the information on every film box, where you can find the date and the time of the screening.<\/span><\/strong><\/p>\n<p><strong><span style=\"color: #333333;\">I.e. if in a film box you see Jun 27 | 1:00 AM \u2192 Jul 1 | 11:00 PM | 39&#8242;, this means that you can watch a film from June 27 (from 1:00 am) to July 1st (till 11:30 pm), at any time and as often as you like! The number 39&#8242; is the film running time.<\/span><\/strong><br \/>\n<strong><span style=\"color: #333333;\">If you read this on a film box: The film can only be viewed in person at the festival venues, this means that the film it&#8217;s not available to watch on netfest, but just in person at the Festival venues.<\/span><\/strong><br \/>\n<strong><span style=\"color: #333333;\">\u2013 Limited seats, so please reserve your seats before the start of the screening.<\/span><\/strong><br \/>\n<strong><span style=\"color: #333333;\">\u2013 Available in Italy<\/span><\/strong><br \/>\n<strong><span style=\"color: #333333;\">\u2013 Free<\/span><\/strong>[\/vc_toggle][vc_toggle title=&#8221;How do I book a seats for a film?&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718979011514{margin-top: 1px !important;}&#8221;]<span style=\"color: #333333;\"><strong>To book go to the movie page click on the watch movie button <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-249\" src=\"https:\/\/www.netfest.org\/asincronie\/wp-content\/uploads\/sites\/7\/2024\/06\/schermo_bianco_fondo.png\" alt=\"\" width=\"44\" height=\"35\" \/> and you will be automatically booked. As the viewing of the films is limited, we invite you not to book a film if you are not sure you can see it, as in this way you could deny this possibility to someone else.<\/strong><\/span>[\/vc_toggle][vc_toggle title=&#8221;Can I restart watching a movie if I lose my internet connection?&#8221; color=&#8221;juicy_pink&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718939919984{margin-top: 1px !important;}&#8221;]<span style=\"color: #333333;\"><strong>Yes. Our system can understand if you screen the entire film or not.<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>so in this case you can restart watching the movie.<\/strong><\/span>[\/vc_toggle][vc_toggle title=&#8221;How to activate subtitles and audio on your player&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718979296366{margin-top: 1px !important;}&#8221;]<span style=\"color: #333333;\"><strong><span style=\"color: #00000;\">To activate subtitles click on the CC button in the lower right side of the player<\/span><\/strong><\/span><br \/>\n<span style=\"color: #333333;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-263\" src=\"https:\/\/www.netfest.org\/asincronie\/wp-content\/uploads\/sites\/7\/2024\/06\/CC_audio_eng-300x109.jpg\" alt=\"\" width=\"300\" height=\"109\" srcset=\"https:\/\/www.netfest.org\/asincronie\/wp-content\/uploads\/sites\/7\/2024\/06\/CC_audio_eng-300x109.jpg 300w, https:\/\/www.netfest.org\/asincronie\/wp-content\/uploads\/sites\/7\/2024\/06\/CC_audio_eng.jpg 370w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/strong><\/span><br \/>\n<span style=\"color: #333333;\"><strong><span style=\"color: #00000;\">Every time you watch a movie you must turn audio on, to do this click on the audio icon on the left lower side of the player.<\/span><\/strong><\/span>[\/vc_toggle][vc_toggle title=&#8221;Can I stream films to my TV?&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718939796639{margin-top: 1px !important;}&#8221;]<span style=\"color: #333333;\"><strong>Yes, you can\u00a0 directly stream from\u00a0 devices such as Smart TVs or media players, or mirroring your device.<\/strong><\/span><br \/>\n<span style=\"color: #333333;\"><strong>Watch on your computer, mobile phone or tablet:<\/strong><\/span><br \/>\n<span style=\"color: #333333;\"><strong>Currently you can stream through the following web browsers: Google Chrome, Firefox, Safari, Microsoft Edge, and Opera. For both PC and Apple computers, we recommend that you use the latest version of your browser.<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>Screen Sharing (Chromecast &amp; Apple TV)<\/strong><\/span><br \/>\n<span style=\"color: #333333;\"><strong>You can stream films on Chromecast or Apple TV (all generations) by screen sharing your smartphone, tablet, or computer on the same Wi-Fi network. Instructions for screen sharing using your Apple TV using AirPlay can be found <a style=\"color: #333333;\" href=\"https:\/\/support.apple.com\/en-ca\/HT204289\">here<\/a>. For information on screen sharing using your Chromecast, click <a style=\"color: #333333;\" href=\"https:\/\/support.google.com\/chromecast\/answer\/3228332?co=GENIE.Platform%3DDesktop&amp;hl=en-GB\">here<\/a>.<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>HDMI<\/strong><\/span><br \/>\n<span style=\"color: #333333;\"><strong>If you have a laptop or nearby computer with an HDMI port, you can connect it directly to your television, using it as a second monitor. That said, connection details will depend on your setup. We recommend referencing your television\u2019s manual for more information.<\/strong><\/span>[\/vc_toggle][vc_toggle title=&#8221;How much it cost a film ticket?&#8221; color=&#8221;juicy_pink&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718939806084{margin-top: 1px !important;}&#8221;]<span style=\"color: #333333;\"><strong>Asincronie Festival is free.<\/strong><\/span>[\/vc_toggle][vc_toggle title=&#8221;VERY IMPORTANT&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718940177825{margin-top: 1px !important;}&#8221;]<span style=\"color: #333333;\"><strong>If you&#8217;re not sure you want to watch a film, don&#8217;t reserve your spot, or you might prevent someone else from having the chance. Even though each film has limited seats, there are enough for everyone to watch!<\/strong><\/span>[\/vc_toggle][vc_empty_space height=&#8221;50&#8243;][vc_separator align=&#8221;align_left&#8221; border_width=&#8221;3&#8243; el_width=&#8221;30&#8243;][vc_toggle title=&#8221;If You Have Any Questions or Concerns, Please Contact Us.&#8221; style=&#8221;rounded_outline&#8221; color=&#8221;black&#8221; custom_font_container=&#8221;tag:h1|font_size:18|text_align:left|color:%230a0a0a&#8221; custom_google_fonts=&#8221;font_family:Cantata%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1718940232701{margin-top: 1px !important;}&#8221;]<span style=\"color: #333333;\"><strong>You can contact us at support@netfest.org<\/strong><\/span>[\/vc_toggle][vc_empty_space height=&#8221;40&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1634581457392{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;20&#8243;][vc_empty_space height=&#8221;20&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1718939468731{background-color: #dbdbdb !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_empty_space height=&#8221;40&#8243;][vc_empty_space height=&#8221;40&#8243;][vc_column_text css=&#8221;.vc_custom_1718939105692{border-bottom-width: 10px !important;border-left-width: 10px !important;padding-bottom: 15px !important;padding-left: 15px !important;border-left-color: #b32e2f !important;border-left-style: solid !important;border-bottom-color: #b32e2f !important;border-bottom-style: solid !important;}&#8221;] Frequently Asked Questions On this page you will find all the information to make your use of the netfest platform easier and simpler. If [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-246","page","type-page","status-publish","hentry","clearfix"],"_links":{"self":[{"href":"https:\/\/www.netfest.org\/asincronie\/wp-json\/wp\/v2\/pages\/246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.netfest.org\/asincronie\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.netfest.org\/asincronie\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.netfest.org\/asincronie\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netfest.org\/asincronie\/wp-json\/wp\/v2\/comments?post=246"}],"version-history":[{"count":16,"href":"https:\/\/www.netfest.org\/asincronie\/wp-json\/wp\/v2\/pages\/246\/revisions"}],"predecessor-version":[{"id":275,"href":"https:\/\/www.netfest.org\/asincronie\/wp-json\/wp\/v2\/pages\/246\/revisions\/275"}],"wp:attachment":[{"href":"https:\/\/www.netfest.org\/asincronie\/wp-json\/wp\/v2\/media?parent=246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}